Alexa Not Playing The Radio Station – Easy Ways To Fix

Is your Alexa device giving you a tough time by refusing to play your favorite radio station? A common challenge, it’s often due to reasons like Wi-Fi issues or incorrect settings.

In this article, we’ll guide you through the possible causes and offer simple solutions that will have your Alexa playing music in no time. Dive in to discover how quick fixes can lead you back to effortless streaming with Alexa.

Key Takeaways

  • Disabled or uninstalled radio skill: Check if the radio skill has been disabled or uninstalled and reinstall or re-enable it if necessary.
  • Incorrect voice command: Be precise with your phrasing and pronunciation when giving Alexa voice commands to play a specific radio station.
  • Radio station not available in the region: Verify if the desired radio station is accessible in your location before asking Alexa to play it.
  • Connectivity issues or outdated device: Ensure a stable internet connection, restart your Alexa device and router, and keep all software versions up to date for seamless radio playback.

Reasons why Alexa not playing the radio station 

There are several reasons why Alexa may not be playing the radio station, such as a disabled or uninstalled radio skill, incorrect voice command, the radio station not being available in the region, or connectivity issues with an outdated device.

Disabled or uninstalled radio skill

There can be times when the radio skill in Alexa is either disabled or uninstalled. This situation hinders the device from playing the radio station, despite correct commands and a stable internet connection.

Certain skills are crucial for Alexa’s functioning and without them, you may encounter issues like not being able to play your favorite radio station.

Using the Alexa app, you can easily manage these important skills including enabling or disabling specific ones.

If your preferred radio station isn’t working on Alexa, checking if any related skill has been accidentally disabled or removed could solve your problem.

Don’t worry if this happens; simply reinstalling or re-enabling the appropriate skill often restores normal functionality promptly.

Incorrect voice command

Alexa, the smart speaker from Amazon, doesn’t always catch your voice commands right. Incorrect voice command ranks amongst the common issues that stop Alexa from playing radio stations.

The nuanced nature of languages often contributes to this problem where even small inaccuracies in phrasing or pronunciation might hinder Alexa’s comprehension.

For instance, asking “Alexa play BBC Radio” could cause confusion since there are multiple BBC radio stations available. A more specific instruction like “Alexa play BBC Radio 5 Live” will likely yield a prompt response and successfully stream your chosen station on your Echo device.

It’s essential to be precise with names and words when commanding Alexa for an error-free experience.

Radio station not available in the region

Many users run into the problem of certain radio stations not being accessible via Alexa in their area. This occurs when specific broadcast services restrict access based on geographical locations, or when a radio station simply doesn’t stream their content online.

It can hinder the user’s ability to listen to favorite shows and music, bringing forth frustration and dissatisfaction. Always check if desired radio stations are available in your location before asking Alexa to play them.

Utilize the list of available radio stations for your region provided by streaming apps like TuneIn, Spotify or Apple Music integrated with Alexa.

Connectivity issues or outdated device

Connectivity issues or an outdated device can be common reasons why Alexa is not playing the radio station. If your Wi-Fi signal is weak or unstable, it can cause buffering or prevent media playback on Alexa.

To fix this issue, check your internet connection and ensure that your Wi-Fi router is functioning properly. You may also want to consider restarting both your Alexa device and router to establish a fresh connection.

Additionally, if you have an older version of the Alexa app or outdated software on your device, it may cause compatibility issues with the radio station skill.

Updating your Alexa device and ensuring that all software versions are up to date can help resolve this problem and allow for seamless radio playback.

Solutions to fix Alexa device not playing the radio station 

To fix Alexa not playing the radio station, you can enable the radio skill, ensure correct voice command, check availability of the radio station, and restart your Alexa device.

Keep reading to learn more about these solutions!

Enable the radio skill

To fix Alexa not playing the radio station, you can try enabling the radio skill. Here’s how:

  1. Open the Alexa app on your smartphone or tablet.
  2. Tap on the menu icon in the top-left corner of the screen.
  3. Select “Skills & Games” from the menu options.
  4. In the search bar, type in the name of the radio skill you want to enable (e.g., TuneIn, iHeartRadio).
  5. Find and select the desired radio skill from the search results.
  6. Tap on the “Enable” button to enable the radio skill for use with Alexa.
  7. Follow any prompts or instructions provided by the skill to complete the setup process.

Ensure correct voice command

To ensure that Alexa plays the radio station correctly, follow these steps:

  1. Speak clearly and use the correct command to ask Alexa to play the radio station.
  2. Use specific keywords like “play [radio station name]” or “tune in to [radio station name].”
  3. Avoid using ambiguous phrases or incomplete commands that may confuse Alexa.
  4. Make sure your pronunciation is clear and accurate when saying the radio station’s name.
  5. If Alexa still doesn’t understand, try rephrasing your command using different words.
  6. Check if there are any similar-sounding stations or skills that might be confusing Alexa.
  7. Experiment with different variations of the voice command to find the one that works best for your desired radio station.

Check the availability of radio station

To fix the issue of Alexa not playing the radio station, it is important to check the availability of the radio station. Here are some steps you can take:

  1. Verify if the radio station you want to play is supported by Alexa. Check the list of available radio stations in your region.
  2. Ensure that you are asking Alexa to play the radio station using the correct name or call sign. Double-check your voice command to make sure it matches the exact name of the station.
  3. If you are trying to play a specific podcast or show on a radio station, confirm that it is available for streaming on Alexa. Some shows may have restrictions or may not be offered through certain streaming services.
  4. Check if there are any temporary outages or issues with the specific radio station’s streaming service. Occasionally, stations may experience technical difficulties or maintenance periods that can affect playback on Alexa.
  5. If all else fails, try listening to a different radio station or genre to see if there is an issue with playing any type of audio content on your Alexa device.

Restart the Alexa device and check the internet connection

To fix the issue of Alexa not playing the radio station, try restarting your Alexa device and checking the internet connection. This can often resolve connectivity problems that may be causing the issue. Here are some steps to follow:

  1. Restart your Alexa device by unplugging it from the power source, waiting for a few seconds, and then plugging it back in.
  2. Check your internet connection to ensure it is stable and working properly.
  3. Make sure that your Alexa device is connected to your Wi – Fi network.
  4. If needed, restart your Wi – Fi router by unplugging it from the power source, waiting for five minutes, and then plugging it back in.
  5. Reconnect your Alexa device to the Wi – Fi network by going into the Alexa app or through voice command.


In conclusion, when Alexa is not playing the radio station, there are several possible reasons and solutions to consider.

Whether it’s a disabled skill, incorrect voice command, regional availability issue, or connectivity problem, there are steps you can take to fix the problem.

By enabling the radio skill, ensuring the correct voice command, checking the availability of the radio station, and restarting your Alexa device and internet connection if needed, you can get back to enjoying your favorite radio stations with Alexa.


1. Why can’t my Alexa play a radio station?

Your Alexa might not play a radio station due to various reasons like software updates, network firewall issues, or if you’re not saying the right command.

2. How can I fix my Alexa when it stops playing the radio station?

You can try troubleshooting by rebooting your device, updating your Alexa device, or ensuring no noisy appliances such as microwaves or baby monitors are interfering with its performance.

3. What should I do if an update is causing my new Alexa device malfunction?

If any software updates cause malfunctions in your new Alexa device, contact Amazon support for assistance and also ensure that you always install updates for new features and basic functions.

4. Do Wi-Fi issues affect how my Amazon Echo plays radio stations via the skill app?

Yes, make sure that your Wi-Fi connection is strong; weak connections can impact how well the Alexa skill works on music streaming platforms like BBC Radio.

5. Why isn’t “Alexa” responding correctly to voice commands?

Amazon’s Echo Smart Speaker uses voice recognition which could be affected by many factors including not having a faster internet or improper commands; ensure you’re using properly structured instructions.

6. How does one enable a specific radio skill via the alexa app?

To start streaming from stations like BBC Radio on your smart speaker, follow these steps: open the ‘Alexa’ App > Go to ‘Skills & Games’ > search “BBC” > Click ‘Enable’. Ensure to keep checking regularly for newer versions of skills.