7 Easy Fixes To Try When Your TCL TV Won’t Turn On: Troubleshooting Guide

There’s nothing more frustrating than sitting down to watch your favorite show, only to find that your TCL TV won’t turn on.

But before you panic and call the repairman, know that there are some common reasons for this issue – and they might have simple fixes!

In this article, I’ll walk you through seven easy fixes to try when your TCL TV is giving you the cold shoulder.

Quick Summary

  • Check power cord and outlet connectivity to ensure proper electrical supply.
  • Test remote control batteries to make sure they are functioning correctly.
  • Perform a power cycle and TV reset by unplugging the TV for 60 seconds or more, then plugging it back in and turning it on.
  • Inspect cables and ports for damage that might be impacting power flow.

Common Reasons Why TCL TV Won’t Turn On

The common reasons why a TCL TV won’t turn on include power cord and outlet connectivity issues, remote control and input source connection problems, as well as TV reset and hardware malfunctions.

Power Cord And Outlet Connectivity Issues

Ensuring that the power cord is securely connected both to the TV and to an operational electrical outlet should be the first step in troubleshooting this problem.

It’s also important to consider potential faults with your electrical outlets themselves. This can easily be tested by plugging another device into the same outlet, such as a lamp or smartphone charger, and confirming that there is active power being supplied through that plug point.

If you discover that the issue lies within your electrical system, it might be necessary to consult with an electrician for further assistance.

Remote Control And Input Source Connection Problems

Check and ensure that the remote’s batteries are functioning correctly, as dead batteries can prevent the TV from turning on.

Also, make sure that you have selected the correct input source for your TV; otherwise, it won’t power on.

Another thing to keep in mind is that some TVs have a physical power button located on the set itself. If restarting with your remote isn’t working, try pressing this button instead.

TV Reset And Hardware Malfunctions

Sometimes, a simple TV reset can fix power issues. To reset the TCL TV, you need to unplug it from the power outlet and leave it unplugged for 60 seconds or more.

If resetting the TV doesn’t work, then you may have a hardware malfunction somewhere in your TV’s internal components.

You should inspect your TCL TV thoroughly for any signs of visible damage like wear and tear in cables or ports before seeking technical assistance.

7 Easy Fixes To Try When Your TCL TV Won’t Turn On

In this section, we’ll provide you with 7 proven and easy fixes to try when your TCL TV won’t turn on.

1. Check Power Outlet With Other Devices

Before assuming the problem is with the TV, try plugging another device into the same power outlet to determine if the problem is with the electrical supply. Follow these steps:

  1. Unplug your TCL TV from the current power outlet.
  2. Plug in another device into the same power outlet such as a lamp or phone charger.
  3. Turn on or observe the device to see if it’s receiving power.
  4. If there’s no power, check your circuit breaker or fuse box for any tripped switches.
  5. If other devices are working correctly after being plugged in, proceed with checking other possible causes of why your TCL TV won’t turn on.

Checking the power outlet with other devices can help rule out any electrical supply issues and narrow down potential causes of why your TCL TV is not powering up as expected.

2. Ensure Proper Ventilation And Temperature

Proper ventilation and temperature are crucial factors in preventing power issues with TCL TVs. Here are some tips to ensure adequate ventilation and temperature control:

  • Position the TV away from walls or surfaces that might block airflow.
  • Allow at least 4 inches of space around the TV for proper ventilation.
  • Avoid placing any objects on top of the TV that could obstruct airflow.
  • Ensure that the TV is not exposed to direct sunlight or heat sources, such as radiators or fireplaces.
  • Keep the room cool and well-ventilated to prevent overheating of the TV.

Following these simple steps can help prevent power issues caused by overheating or lack of proper ventilation.

3. Update TV Software

Updating the TV software is another solution to try when TCL TV won’t turn on. Here are the steps to follow:

  1. Press the home button on your TV remote control.
  2. Select “Settings” and then select “System.”
  3. Scroll down and select “Software Update.”
  4. If a new software version is available, click “Update Now.”
  5. The TV will start downloading the update and installing it automatically once downloaded.
  6. Once completed, restart your TCL TV and check if it turns on properly.

Updating your TCL TV’s software can fix any power issues caused by outdated or faulty software. Make sure you have a stable internet connection during the update process, which takes few minutes to complete.

4. Inspect Cables And Ports For Damage

Inspecting cables and ports for damage is an essential step when troubleshooting TCL TV power issues. Here are the things to consider:

  • Check all cables connecting the TV to input devices, such as cable boxes or gaming consoles.
  • Look for any signs of fraying or damage to the cords themselves.
  • Make sure all connectors are securely plugged in and aren’t loose or bent.
  • Examine the ports on both the TV and input device for any visible damage or corrosion.
  • If you spot any issues, try using different cables or swapping out input devices to test if that resolves the issue.

Checking for damaged cables and ports can help identify potential sources of power problems with your TCL TV. It’s a quick and easy fix that can save you time and money in the long run.

5. Contact TCL Customer Support

If the above fixes don’t work, it’s time to reach out to TCL’s customer support. Here’s how you can get help:

  1. Look up TCL’s customer support number or email online.
  2. Give a detailed description of your TV issue, including any troubleshooting steps you’ve already tried.
  3. Follow any instructions provided by the customer service representative to see if this resolves the issue.
  4. If needed, schedule a technician to come and inspect your TV in person.

Remember that contacting customer support is always an option when you’re experiencing problems with your TCL TV. They will be happy to assist you in resolving any issues you are facing with their products.

6. Try A Hard Reset Or Factory Reset

  • If none of the previous steps work, consider performing a hard reset or factory reset on your TCL TV.
  • A hard reset involves unplugging the TV and holding down the power button for a full 60 seconds to discharge any built-up static electricity and force a system reboot.
  • To perform a factory reset, go to the TV’s settings menu and select “System” > “Advanced Settings” > “Factory Reset“. This will erase all settings and return your TV to its original factory state.
  • Keep in mind that performing a factory reset will erase all of your saved data and preferences, so make sure you have backed up any important information beforehand.
  • If you are still experiencing power issues after trying these troubleshooting steps, it may be necessary to seek technical assistance from TCL customer support or professional repair service.

7. Use A Surge Protector

Another easy fix to consider when your TCL TV won’t turn on is using a surge protector. Power surges can damage electronic devices, including TVs, and cause them not to turn on.

A surge protector can help prevent damage caused by power fluctuations and protect your TCL TV.

Here are some tips for using a surge protector:

  • Choose a surge protector with enough outlets to accommodate all of your devices, including your TCL TV.
  • Look for a surge protector with a high joule rating, which indicates its ability to absorb power surges.
  • Make sure the surge protector is plugged into a grounded outlet.
  • Test the surge protector periodically to ensure it’s still working correctly.

Overall, using a surge protector can help protect your TCL TV from power surges and extend its lifespan.

Troubleshooting Steps To Fix TCL TV Power Issues

To troubleshoot TCL TV power issues, the article suggests checking power cord and outlet connectivity, testing remote control batteries, performing a power cycle and TV reset, as well as inspecting the TV hardware for damage.

Check the Power Cord And Outlet Connectivity

If your TCL TV won’t turn on, the first step in troubleshooting power issues is to check the power cord and outlet connectivity. Here are some easy fixes to try:

  • Ensure that the power cord is firmly plugged into both the TV and the wall outlet.
  • Check if other devices can draw power from that same outlet. If not, there might be a problem with the electrical circuit or fuse box.
  • Try plugging the TV into a different outlet to eliminate any outlet-related issues.
  • Check for any visible damage to the power cord, such as frayed wires or bent pins, which could inhibit power flow.

By checking these simple things related to your TV’s power source, you can better determine if there is an issue with your TCL TV or something else related to its environment.

Test Remote Control Batteries

To determine if the remote control batteries are causing issues with the TCL TV power, take these steps:

  1. Slide off the back of the remote and remove the batteries.
  2. Use a multimeter or voltmeter to test each battery’s voltage level.
  3. If any battery is below 1.2 volts, it needs to be replaced.
  4. Replace all batteries with new ones if necessary.
  5. Re – insert the new batteries correctly and turn on the TV to see if it now responds.

Testing and replacing dead batteries might resolve your TCL TV power issues, so ensure that you check this simple fix before moving on to other solutions in this article.

Perform A Power Cycle And TV Reset

To troubleshoot TCL TV power issues, performing a power cycle and TV reset is crucial. Here are the steps to follow:

  1. Unplug the power cord from the wall outlet and the back of the TV.
  2. Hold down the power button on the TV for 15 – 20 seconds.
  3. Release the button and plug in the power cord back into both the wall outlet and TV.
  4. Turn on your TCL TV with either your remote control or physical power button.

A power cycle and TV reset will refresh any software or hardware malfunctions that may cause your TCL TV not to turn on.

Ensure that you perform this step if other troubleshooting techniques do not work as this is a proven solution for many common TVs’ problems.

Inspect The TV Hardware For Damage

Inspecting the TV hardware for damage is crucial when your TCL TV won’t turn on. Here are some things to check:

  • Look for any visible physical damage to the TV, such as cracks or dents.
  • Check the status light on the TV to see if it’s indicating any issues. Refer to the user manual for a list of status light codes.
  • Look for any loose connections between cables and ports on the TV.

Ensuring that the hardware is in good condition can help identify and resolve power issues with your TCL TV. If you notice any damage, contact TCL customer support for further assistance.

When To Seek Technical Assistance For TCL TV Power Issues

If the easy fixes do not work, it might be time to seek technical assistance. TCL has a customer support team that can help you with more advanced solutions.

Advanced Solutions To TCL TV Power Issues

If the easy fixes outlined in the previous section fail to fix your TCL TV power issues, you may need to try more advanced solutions.

One possible step is to update your TV’s software by checking for available updates on the manufacturer’s website or through the TV’s menu settings.

Another solution is to get in touch with TCL’s customer support team if you suspect a hardware malfunction or any other technical issue.

In some cases, however, it may be necessary to seek professional assistance from an experienced technician specializing in electronics repair.


In conclusion, experiencing power issues with your TCL TV can be frustrating, but there are simple fixes you can try before resorting to technical assistance.

Checking the power cord and outlet connectivity, testing remote control batteries, and performing a hard reset are some of the effective solutions provided in this article.

Additionally, inspecting cables and ports for damage and ensuring proper ventilation and temperature can also help resolve power issues with your TV.

Utilizing a surge protector is another easy fix that protects your device from voltage spikes during power outages or stormy weather.


1. What are some common reasons why a TCL TV might not turn on?

Some of the most common reasons why a TCL TV may not turn on include power cord issues, problems with the remote control, and faults in internal components like the backlight.

2. How can I determine if my power outlet is working correctly?

To check if your power outlet is functioning correctly, try plugging in another device such as a lamp or phone charger.

If it works, then you know the problem lies elsewhere and should investigate other potential causes like the TV’s power cord or internal components.

3. Can software updates cause issues with my TCL TV turning on?

In rare cases, software updates can create glitches that prevent your television from turning on properly. However, these situations may be resolved by performing a factory reset or seeking technical assistance.

4. When should I seek professional help to fix my TCL TV’s power issues?

If after trying all of our suggested fixes (or those outlined within your device manual) you still cannot resolve the issue at hand, it’s best to contact an authorized technician for further guidance instead of risking causing additional damage through attempted repairs without expertise knowledge as this could lead to injuries & potentially even more costly damages than they would have otherwise!